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PRODID:-//Memento EPFL//
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SUMMARY:Preventing and facing conflicts
DTSTART:20260924T090000
DTEND:20260925T170000
DTSTAMP:20260403T224053Z
UID:813a07baeb9c819eda44d25937b0acfb1d072ec09b1f965148cc30ae
CATEGORIES:Internal trainings
DESCRIPTION:Melissa Davies et Cinthia Lévy\nConflicts are part of daily l
 ife and commonly arise in a business environment. Poorly managed\, or not 
 properly resolved\, they can cause significant harm\, both on an interpers
 onal level and for the organisation itself. Productivity may be affected a
 nd finances impacted as a result of tensions between colleagues.\n\nDiffer
 ent approaches to conflict management are increasingly being used\, helpin
 g clarify messy situations\, lessening the tensions and enabling employees
  to continue to work together.\n\nThis seminar presents several separate y
 et related methods of conflict management. One of which\, mediation\, enab
 les the parties in dispute to work towards a viable solution by taking int
 o account all the different aspects of the problem. The mediator\, as a ne
 utral third party\, uses tools and communication skills to help the partie
 s elaborate\, themselves\, mutually satisfactory solutions. Participants w
 ill learn skills that will enable them to understand conflict and to manag
 e\, and ultimately resolve\, disputes.
LOCATION:
STATUS:CONFIRMED
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