Designing Social Robots with Older Adults: Context, Adaptation, and Dignity

How social robots look, behave, and offer support should reflect the people and environments they encounter. Drawing on studies with older adults in rural Indiana and urban Houston, this talk examines how individual needs, preferences, everyday surroundings, and care relationships can inform the physical forms and interaction styles of future social robots.

Through participatory design, observations, and interviews, I center older adults’ perspectives on meaningful support, acceptable interaction, and personal boundaries. Encounters with robot companions have brought moments of enjoyment, surprise, and support, while revealing challenges involving communication, expectations, privacy, and control. I explore how embodiment, movement, voice, and interaction pacing shape these experiences, and how caregivers can support engagement while preserving older adults’ choices and dignity.

These findings inform design requirements for robots that people can understand, guide, and adjust as their circumstances change. I connect them to opportunities for adaptive robot behavior, accessible interaction, and shared control, including how robots might recognize when assistance is welcome and make their actions easier to interpret or interrupt. The talk positions older adults as active contributors to robotics research, whose lived expertise can shape both future robot companions and the broader systems of support surrounding them.


Biography
Chorong Park, Ph.D., is an Assistant Professor and Presidential Frontier Faculty at the University of Houston’s Gerald D. Hines College of Architecture and Design, where she leads the Empathetic Lifespan AI & Robotics for Aging (ELARA) Lab. Her research connects human–robot interaction, human-centered AI, and participatory design to develop social robots and supportive technologies with older adults and caregivers.

Drawing on studies in rural Indiana and urban Houston, she investigates how robots’ physical forms and interactions can fit older adults’ needs, surroundings, and everyday lives. Her work centers older adults’ perspectives on companionship, support, privacy, personal boundaries, and dignity, including how caregiver involvement can preserve individual choice and control.

Her research is informed by more than 500 hours of volunteer technology support with older adults and people with disabilities and has appeared at ACM CHI, ACM ASSETS, and IEEE robotics venues. She earned her Ph.D. in Technology, with a graduate minor in Gerontology, and her master’s degree in UX Design from Purdue University.

Further information:
University of Houston research feature
(https://stories.uh.edu/2026-ai-robots-for-older-adults/index.html)
ELARA Lab website
(https://elaralab.org/)